Visa Lawyer Blog

Articles Posted in Infopass

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Great news. The United States Citizenship and Immigration Services (USCIS) has announced that the agency is preparing to reopen in-person services at its field offices, asylum offices, and application support centers (ASC) to the public on or after June 4.

As we have previously reported on our blog, USCIS first announced the temporary closure of these offices on March 18th to protect to public and its employees from the rapid spread of COVID-19.

Although USCIS is currently closed, USCIS is providing limited emergency in-person services. Those with emergency situations should contact the USCIS Contact Center for assistance. This includes Visa Waiver Entrants who need to request Satisfactory Departure.

Interview Cancellations

USCIS field offices will send notices to applicants and petitioners with scheduled appointments and naturalization ceremonies impacted by the extended temporary closure.

USCIS asylum offices will send interview cancellation notices and automatically reschedule asylum interviews.

When the interview is rescheduled, asylum applicants will receive a new interview notice with the new time, date and location of the interview.

When USCIS again resumes operations for in-person services, USCIS will automatically reschedule ASC appointments due to the temporary office closure.

Individuals will receive a new appointment letter in the mail.

Those who had InfoPass or other appointments must reschedule through the USCIS Contact Center once field offices are open to the public again. Please check to see if the respective office has been reopened before calling the Contact Center.

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As part of the United States Citizenship and Immigration Services’ (USCIS) new plan to modernize services offered by the agency, the agency has announced that it will gradually end self-scheduling of Infopass appointments, to encourage applicants to use online information resources and other online tools that allow applicants to check the status of their case, and other information.

According to USCIS, the Detroit Field Office and five offices in the Los Angeles area will begin the gradual phaseout of Infopass services. Newark, Great Lakes, and San Francisco will be next to gradually phaseout these services during the beginning of fiscal year 2019. USCIS expects to modernize its system completely by the end of fiscal year 2019.

According to USCIS Director Francis Cissna, “Expanding this program is a significant step in our efforts to move more USCIS services and information online. It also frees up agency staff to spend more time adjudicating benefit requests which should help reduce case processing times. USCIS remains committed to pursuing the most effective and efficient ways to administer our nation’s lawful immigration system.”

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By Marie Puertollano, Esq.

In the past few months, we have seen an increase in the number of instances when the green card application was approved, but the client never received it in the mail. What should you do in this situation?

Check your status online

First, you will need to go to uscis.gov. Under “Check your case status,” type your I-485 case number, which can be located at the top left corner of the receipt notice. If your case status shows that your green card was delivered, USCIS provides a tracking number from the US Postal Service (USPS) confirming the exact date, hour and zip code where the green card was delivered.

If you have moved and forgot to update your address, you will need to go to your old place of residence and request your green card from the person living at your previous place of residence. It is a crime to steal a green card. On one occasion, a client’s green card was delivered to an old address. The new tenant tore up the envelope with the green card in it, misplaced it, and brought it more than 2 months later. Continue reading

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Want to track the status of a pending case? Moving to a new address? Want to report a problem with your case? No problem!

Our loyal fans and followers, who communicate with us through our various social networking sites and web page, often ask our law office how they can track or check the status of their pending case, how they can change their address with USCIS while their case is pending, and how they can report a problem with their case. These are all very important questions. It is imperative that all applicants who have pending cases with USCIS regularly check the status of their case both online and by calling USCIS. There are several ways to communicate with USCIS. You can check the status of your pending case online, submit a service request online, schedule an Infopass online, and submit a change of address online.  For time sensitive issues, applicants should check the status of their pending case or report a problem with their pending case by calling USCIS directly by phone. In this post we will walk you through the steps of how to communicate with USCIS via all of these methods.

How to check the status of a case online:

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